SMG Speed Shop – Terms of Service

By accessing, browsing, or purchasing from SMG Speed Shop, you agree to the following terms. These terms are binding, non-negotiable, and subject to change without notice.

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1. Acceptance of Terms

By placing an order, you confirm that you:

• Have read and understand all posted policies

• Agree to all terms, conditions, and limitations

• Accept full responsibility for your purchase and its use

If you do not agree, do not use this site.

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2. Right to Refuse or Cancel Orders

SMG Speed Shop reserves the right to:

• Cancel any order at any time, for any reason

• Refuse service to any individual or entity

• Limit or restrict orders at our discretion

This includes, but is not limited to:

• Pricing errors

• Shipping or system errors

• Product availability issues

• Suspected fraud or chargeback risk

• Abusive or unreasonable customer behavior

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3. Pricing & Data Accuracy

• Pricing is maintained through automated vendor and distributor feeds

• Errors may occur due to system or data issues

SMG Speed Shop:

• Does not guarantee pricing accuracy at all times

• Does not honor pricing errors

• Reserves the right to cancel and refund affected orders

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4. Product Availability

• Products are sourced from multiple suppliers and warehouses

• Listings do not guarantee availability

If an item is unavailable at time of processing:

• The order may be canceled

• A full refund will be issued

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5. Shipping & Fulfillment

• Orders may ship from multiple locations

• Items may arrive separately

• Processing times vary by product and supplier

Expedited shipping:

• Applies only to transit time after shipment

• Does not accelerate processing or production

Shipping rates:

• May be adjusted if incorrect due to system limitations

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6. Freight & Oversized Items

Certain items require freight shipping.

If incorrect shipping charges are calculated:

• SMG may adjust the cost

• Or cancel the order

Incorrect freight rates are not honored

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7. Returns, Refunds & Cancellations

All returns, refunds, and cancellations are governed by our:

• Refund Policy

• Shipping Policy

Key terms include:

• 15-day return window (eligible items only)

• Restocking fees (minimum 20%)

• Customer-paid return shipping

• Non-returnable product categories

Orders may not be cancelable once processing begins.

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8. Warranty & Product Support

SMG-Branded Products:

Covered under SMG warranty terms.

Third-Party Products:

• Warranty is handled directly by the manufacturer

• SMG does not process or approve third-party warranty claims

SMG Speed Shop:

• Does not provide labor reimbursement

• Does not cover installation or related costs

• Does not guarantee manufacturer outcomes

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9. Installation Responsibility

• Products are intended for professional installation

• Many performance parts do not include instructions

Customers are responsible for:

• Proper installation

• Ensuring compatibility

• Seeking qualified assistance when needed

SMG Speed Shop is not responsible for:

• Installation errors

• Vehicle damage

• Improper use

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10. Technical Support Limitations

• Basic guidance may be provided at our discretion

• Full installation support is not included with purchase

If advanced support is required:

• Paid support may be available at $150/hour

SMG reserves the right to:

• Decline extended technical support

• Refer customers to professional installers

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11. Fitment Responsibility

• Fitment information is provided as a guide only

• Variations between vehicles may exist

Customers are solely responsible for verifying compatibility before purchase.

Incorrect part selection does not qualify as an error by SMG.

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12. Limitation of Liability

To the fullest extent permitted by law:

SMG Speed Shop is not liable for:

• Vehicle damage

• Personal injury

• Labor costs

• Downtime or loss of use

• Indirect, incidental, or consequential damages

All products are used at the customer’s own risk.

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13. Shipping Risk & Loss

• Risk transfers to the customer once the item is shipped

• Carrier liability is limited

Optional shipping protection is available at checkout.

If declined:

• Customer assumes all risk beyond carrier coverage

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14. Address & Delivery Responsibility

Customers are responsible for:

• Accurate shipping information

• Receiving and inspecting deliveries

SMG is not responsible for:

• Delivery issues caused by incorrect address

• Missed deliveries or refusal

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15. Fraud Prevention

Orders may be flagged for verification.

SMG reserves the right to:

• Request identification

• Delay shipment

• Cancel orders if verification is not completed

California shipments require:

• Adult signature

• ID verification

No exceptions.

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16. Chargebacks & Disputes

Customers agree to:

• Contact SMG Speed Shop before initiating disputes

Improper chargebacks may result in:

• Account restrictions

• Refusal of future service

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17. Communication Conduct

SMG Speed Shop maintains a zero-tolerance policy for:

• Abusive language

• Harassment

• Threats

We reserve the right to:

• End communication

• Refuse future business

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18. System Limitations

Due to the complexity of:

• Automated systems

• Vendor integrations

• Data feeds

Errors in:

• Pricing

• Availability

• Shipping rates

May occur.

SMG Speed Shop reserves the right to correct any such discrepancies.

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19. Governing Law

These terms are governed by the laws of the State of Texas.

Any disputes shall be handled within the appropriate jurisdiction in Texas.

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20. Final Terms

• All terms are binding and non-negotiable

• All policies are subject to change without notice

• Use of this site constitutes full acceptance of all terms

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Questions

📧 sales@smgspeed.com
📧 orders@smgspeed.com

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